If you have any questions or suggestions, simply click on the Contact us link. All emails are answered within 24 hours.
If there was a problem with the times or journey options that we gave you, please tell us using our contact page or by talking to James in the chat in the bottom right tab
By going in the Contact us part of the website. If you could be so kind to provide us with the reason you would like to delete your profile, we would be grateful.
We accept payment from major credit and debit cards with a CVV code or with PayPal. CVV is a new authentication procedure established by credit card companies to further efforts towards reducing fraud for internet transactions. It consists of requiring a card holder to enter the CVV number in at transaction time to verify that the…
All prices are indicated in each activity’s profile, which also contains any conditions associated with the chosen activity.
We update our site several times a week with new data about activities and events that we receive from our partners, who are activity providers, transport operators, hostels, bloggers etc.
Simply click on the bottom right tab “Offline – Leave a message” and send them a message. Once a message is sent, James will reply your message immediately, or he’ll answer in maximum one hour in the tab or by email. The “Conversations” tab gives you easy access to all your messages.
You need a guest code in order to receive personalised activity suggestions. It’s also how HiJames recognises you, and from where/who you received the code. If you can’t access a guest code, you can get one for free by clicking on “Ask for a guest code” and completing the registration form.
You can update your profil by clicking on the link ASK for a guest code. You’ll be redirected to a registration form where you’ll be able to complete your profil.
The HiJames mobile App is available on Google Play Store (Android) and AppStore (iPhone)
Yes, it is free to register.
Simply type in your guest code on the Home Page or click on “ASK for a guest code“, fill in the registration form and you’re done! Download the HiJames app to your mobile phone or tablet and follow the steps.